PromotedPRO

Health Center Agency

Partnering with Health Centers to achieve

the highest level of performance.

Guiding Health Centers to Growth and Stability

About PromotedPRO - Health Center Agency

PromotedPRO™ – Health Center Agency, formerly Assist Consulting Group, has been partnering with Community Health Centers, Look-Alikes, and Tribal Health Programs since 2014. The agency was founded by Dawn Berg, who has dedicated approximately 25 years to advancing CHCs and Tribal Health through executive leadership, clinical operations, financial management, compliance consulting, and strategic growth initiatives.

Our leadership background includes serving CHCs and CHC Look-Alikes across all c-suite capacities (CEO, CFO, and COO) as well as CEO of a Tribal Health Program — providing a 360° perspective on the clinical, financial, operational, and governance challenges facing health centers today. In addition, members of our team have served as HRSA Operational Site Visit (OSV) Consultants in Finance and Governance, giving us unmatched insight into HRSA’s Compliance Manual and the practical steps required to prepare for and succeed in OSVs.

PromotedPRO also brings national-scale strategy experience, including leadership as National Director of Business Development and Partnerships for a Fortune 500 company, focused specifically on CHC and Tribal Health Programs. This unique blend of clinical expertise, financial insight, compliance alignment, executive leadership, and national growth strategy enables us to connect regulatory requirements with real-world solutions that strengthen care delivery and sustainability.

Equally important, we are networked with some of the best CHC experts across the nation. This allows us to bring together the right experts at the right time — whether in clinical, financial, governance, or operational domains — ensuring that every engagement is supported by specialized knowledge.

At PromotedPRO – Health Center Agency, we view ourselves as more than consultants. We are partners in your success, committed to reducing risk, accelerating readiness, and positioning your organization for lasting impact in serving underserved communities.

Our team is known for being responsive, flexible, and accountable. By leveraging decades of expertise and national best practices, we work alongside our clients to achieve their goals and objectives. This commitment is more than a service — it’s our passion and driving motivator. Excellence in service isn’t just what we deliver; it’s who we are.

CHC 360 Business Health Assessment

A comprehensive framework to evaluate, stabilize, and grow Health Center organizations.

The CHC 360 Business Health Assessment is a comprehensive evaluation designed to give Community Health Centers, FQHCs, and Tribal Health Organizations a clear, data-driven picture of their organizational health. This assessment goes far beyond compliance checklists — it provides a holistic, 360-degree view of how well the health center is performing across every critical domain.

Why It Matters

In today’s environment — where revenue streams are increasingly challenged by fluctuations in third-party reimbursement and federal funding — it has never been more important to have a comprehensive and objective assessment of organizational health.

WAYS TO WORK TOGETHER

At PromotedPRO™ – Health Center Agency, we partner with health centers and organizations through a variety of high-impact services:

  • Grant Writing, Reviews and Training

    Specializing in federal applications, including Grants.gov submissions and HRSA Electronic Handbook (EHB) applications. We support full grant development, review services, and training for in-house teams to strengthen grant-writing capacity.

  • Fractional and Interim C-Suite Leadership

    Experienced executive leadership on-demand, including CEO, CFO, and COO roles. We provide stability during transitions, fill leadership gaps, and build long-term strategies while ensuring operational continuity.

  • Strategic Planning

    Facilitated planning processes that engage boards, leadership, and staff to align mission, vision, and measurable goals. Our approach results in actionable, living plans that drive growth and sustainability.

  • Governance: Board Training and Development

    Equipping boards with the tools, knowledge, and best practices to effectively govern, ensure compliance with HRSA and FQHC requirements, and lead organizations toward long-term success.

  • Operational Site Visit (OSV) Preparedness

    End-to-end preparation for HRSA Operational Site Visits, including mock reviews, compliance assessments, policy alignment, and staff training to ensure a successful outcome with no surprises.

  • Community Health Needs Assessments (CHNAs)

    Comprehensive community-driven assessments that identify health needs, service gaps, and priorities. Results are packaged into actionable reports that support strategic planning, funding opportunities, and compliance with HRSA requirements.

  • Revenue Cycle Optimization

    Improving billing, coding, collections, and payer relationships to maximize reimbursement and strengthen financial performance.

  • Workforce Development and Training

    Customized training programs for leadership, management, clinical staff, and support teams. Includes retention strategies, culture-building, and succession planning.

  • Quality Improvement and PCMH Readiness

    Support in achieving Patient-Centered Medical Home (PCMH) recognition and integrating quality improvement initiatives tied to HRSA, UDS, and value-based care requirements.

  • Behavioral Health Integration

    Designing and implementing models that expand access to behavioral health services, including integration with primary care.

  • Technology and Data Strategy

    Guidance on EHR optimization, data reporting for UDS/HRSA, dashboards, and digital health solutions that improve decision-making and patient outcomes.

  • Partnership Development and Expansion

    Assisting in forging community partnerships, hospital collaborations, and payer/provider networks to expand reach and services.

  • Mergers and Acquisitions

    Evaluation, strategy, and facilitation for health center consolidations or partnerships. Services include due diligence, financial and compliance reviews, cultural alignment, and transition planning to ensure a smooth process that strengthens organizational sustainability and expands community impact.

  • Crisis and Transition Management

    Interim support and guidance during leadership transitions, financial crises, or compliance emergencies.

  • Policy and Advocacy Support

    Helping boards and leadership understand emerging regulations, funding opportunities, and how to advocate effectively for their community and organization.

A TRUSTED HEALTH CENTER PARTNER

Meet Dawn Berg

Founder, PromotedPRO

Health Center Consultant

At a glance:
  • ~ 25 years of c-suite CHC and Tribal Health Program experience

  • Former CHC CEO, CFO, COO

  • Former Tribal Health Program CEO

  • HRSA OSV Consultant - Finance and Governance

  • Fortune 500 Company, National Director of Business Development and Partnerships - CHC and Tribal Health Program

  • Secured millions in competitive federal grant funding

  • Established Look-Alike and deemed Health Cetner Programs

  • Former clinical laboratory director for an 85-physician multi-specialty clinic; Clinical Laboratory Scientist / Medical Lab Technologist

Dawn Berg is an accomplished healthcare executive with nearly 30 years of experience leading transformation across Federally Qualified Health Centers (FQHCs), Tribal Health Programs, public health systems, and Fortune 500 healthcare organizations. She is recognized for designing and implementing strategic initiatives that optimize healthcare delivery, strengthen community health outcomes, and accelerate organizational growth.

A dynamic business development leader and nationally ranked sales performer, Dawn has successfully driven multi-million-dollar service line expansions, secured enterprise-level partnerships, and consistently exceeded revenue goals—earning top 1% recognition and President’s Club honors. Her leadership is defined by bold vision, operational excellence, and a mission-first mindset.

Through PromotedPRO – Health Center Agency, she brings a forward-thinking, results-driven approach that blends healthcare expertise, innovative care models, and business development strategy to help organizations scale with impact and sustainability.

Trusted Executive • Growth Strategist • Empowerment Mentor

Extended Team of Experts

As appropriate, we bring together the right experts at the right time — ensuring every project is supported with the specialized knowledge it requires. This flexible model allows us to scale resources to meet the specific needs of each client, whether that involves compliance specialists, financial analysts, clinical operations experts, or governance trainers. The result is a comprehensive, tailored approach that reduces risk, accelerates readiness, and positions organizations for lasting success.

Not Sure Where to Start?

Let’s talk! Book a free consultation to discuss your specific needs.

OUR CLIENTS SAY

With Dawn Berg’s guidance, I increased my compensation by over 80%. She propelled me beyond anything I thought possible. Her insight and intuition have proven consistently invaluable.

Dawn brings professionalism, preparation, and motivation to every engagement. Her impact on our employees was consistently positive, and partnering with her was one of the best decisions I’ve made for our organization. I would not have excelled in my position without her guidance.

With Dawn’s presence, our sales team operates at a higher level—more motivated, more engaged, and more effective.

Shannon

Information Technolgy Director

Karen

Health Center CEO

Kathleen

Executive Sales Director

Our Mission

PromotedPRO – Health Center Agency exists to empower Community Health Centers, Tribal Health Organizations, and Federally Qualified Health Centers (FQHCs) to achieve excellence and sustainability. We provide strategic guidance, operational expertise, and proven frameworks that help health centers strengthen compliance, improve financial stability, and expand access to care — so they can focus on what matters most: transforming the health and lives of the communities they serve.

Our Core Values

Integrity
We uphold the highest ethical standards, consistently placing our clients’ best interests at the center of every decision.

Collaboration
We believe teamwork fuels success. By working closely with both our internal teams and our clients, we achieve shared goals and lasting impact.

Innovation
We embrace creativity and forward-thinking solutions, always seeking better ways to solve challenges and improve outcomes.

Excellence
We are committed to delivering exceptional results through tailored strategies, rigorous execution, and ongoing support.

PromotedPRO

Be seen. Be valued. Be promoted.

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